SHIPPING TERMS: Each Sea Kiss is handcrafted to order. Please allow up to 10 business days for orders to be shipped... but MOST Sea Kisses are made and shipped within 1-3 days business days!
USA SHIPPING: US packages are shipped via USPS First Class Mail and include Tracking. If you would like to add insurance, please send a message through our Contact Page. Otherwise once packages are given to the post office, they are considered delivered and Sea Kissed by Kris will not be responsible for packages lost or damaged.
INTERNATIONAL SHIPPING: Sea Kissed by Kris offers International Shipping via USPS Priority Mail for $14 USD. Please keep in mind that all international orders take varying lengths of time. Registered mail, tracking, and/or insurance available per request. Otherwise once packages are given to the post office, they are considered delivered by me and I will not be responsible for packages lost or damaged. I do provide a Customs Number that is often helpful with tracking your package. I am not responsible for customs fees, etc. which may be required by your country.
LOST ITEMS: Sea Kissed by Kris is not responsible for items lost in the mail. NOTE: We have yet to experience any lost Sea Kisses!
POLICY: Sea Kissed by Kris is handcrafted to order; therefore we do not accept Returns or Exchanges. Sea Kisses are made to order therefore slight differences between the photos and actual product will occur. Please contact me with any questions/concerns.
If there is a problem with your purchase when you receive it, please contact us immediately from our Contact Page. Shipping fees are non-refundable.
REPAIRS: A lot of love and aloha is put into each piece that is created, but if there is a craftsmanship defect, Sea Kissed by Kris will repair your Sea Kiss purchased through our website. Repair fees are based on the complexity of repair needed. Jewelry purchased at any of Sea Kissed by Kris exclusive retailers must be returned to store and is subject to their store return/repair policy. Please handle your jewelry with care.
CARE & Material: Each Sea Kiss is made with Sterling Silver or Fine Silver. Regular polishing with a soft jewelry cloth (sold at most drug stores) is best to polish your sterling silver jewelry and small pieces can also be dipped with a silver cleaner. DO NOT any piece that contains pearls or shells. Simply wipe with the soft jewelry cloth to clean. Over time, sterling silver naturally oxidizes (turns slightly darker). If you would like me to shine up your Sea Kisses for a small fee of $8 + shipping, please Contact me!
SHELLS AND SEA GLASS Shells and Sea Glass are natural entities; therefore no two pieces are exactly the same in size, shape and color.